I recently told you all about my new journey, one of remaking the bankruptcy law firm. It’s all about taking an old-line consumer bankruptcy lawyer’s operations in midtown Manhattan and creating a location independent law firm from the ground up without disturbing the existing practice.
For the past few weeks I’ve been sitting back and watching how things operate. What’s struck me is that this is a place that looks exactly like the other consumer bankruptcy law firms I’ve been working with over the past few years; a place of controlled chaos, where clients run the joint and the staff does everything possible to keep the ball moving forward.
I outlined a few things that needed to get settled when it comes to being a location-independent law firm. They are:
- telephone systems
- computer needs
- email hosting and security
- faxing (because some people still use the fax, darn them)
- file management and backups
- case management processes
- effective calendaring
- client and public education
- staff management and human resources considerations
- electronic document management and archiving
I’m sure there will be more, but for the time being I think I’ve bitten off well enough to make for an interesting travelogue of sorts. In the coming posts, which will unfold over the next 3 months or more, we’ll talk about the challenges of managing and growing a location-independent law firm without upsetting the apple cart too much.
See you soon!
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